Cambio Merce

Exchange of goods

Did you purchase a product at 7Hills Store with the wrong size or color?

You can replace it with another item within 15 days of receiving it.

If the product shows no signs of alteration, if it has the tags attached and if it does not show signs of wear or washing, you can send an email to shop@7hillsroma.com.

In the email subject write "Change of goods - Order No. 00XX" (the order number can be found on your accompanying invoice). Then, in email body describe the problem about your purchased, and the item for which you want to request the exchange/return.

Wait for a confirmation email from us: only then you can resend the goods to us. In case of return the shipping costs are charged to the customer.